1.	Idream membership point redemption will expired ? Yes, Idream membership point redemption will expired every 3 years.
2.	Can i transfer or carry forward my point ? No, all the point cannot be transfer or carry forward.
3.	How do i redeem my rewards ? You can visit to our pet shop head office to redeem your rewards on the spot or you can also online redemption.
4.	What can i do if rewards out of stock ? We will rebate your point, once the rewards stock arrive you can collect at our shop or we will delivery to your house.
5.	What can i do if after a time i didn't receive my rewards? We will replace another rewards for you if after 1 month your rewards didn't arrive.